Testimonials for Island Basement Systems

Dylan, Levi and Lee completed the installation of your innovative drain tile system. They have been a joy to have in my basement. Their professionalism, relaxed and friendly manner has made spending money fun! Some of the things artisans in your field take for granted, homeowners like myself do not quite fathom, were all explained easily and clearly. They cleaned up any mess before leaving and took time to double-check their workmanship. I would like to give them a 10 out of 10 but that wouldn't be fair. Twenty, 30, 40, 100 out of 10 might just begin to touch the surface. I am now looking forward to using my basement for something other than storage. Thank you, Thank you, Thank you!

Thanks Jessica... I've recommended your business to several other people and have shown them the catalog you sent me. The presentation was one of the most professional and thorough and efficient that I've experienced. Having said this, I was very appreciative that you folks were not pushy either in the sales approach.

I have done several energy evaluations where the client has had you do their crawlspace, everyone has always been quite happy with the work and have had great things to say about you and your installers.

Just a note to thank you for taking care of our small problems whilst they are still small . It it is a pleasure to have your people in our house, we can see why you are so highly recommended.

Thanks Chris. And thanks also for the consistent great service and warranty. It is very much appreciated. Cheers,Bob

Met expectations, reduced musty smell, saves energy consumption & costs. Very satisfied.

Young John was superb!  A wonderful asset to your company.  Congratulations to your company for the receptionist and young John!

We felt that your system was the best option for making necessary repairs (removal of dampness) from our basement and crawlspace.

What I thought was a simple water valve failure and replacement with a minor inconvenience of mopping up the floor turned into a nightmare. Today it feels like a bad dream, thank you Island Basement Systems.  My basement is better than before and I can rest assured it will keep us safe and warm for years to come.

Quality product and workmanship

Initial install was substandard, the problem was addressed right away and I am very satisfied with the final product.  Thanks!

In Time Colonist paper a few years ago you had won an award and I clipped article in case I ever needed something done. I hired you after I got an energy audit. Post audit -improvement in air flow of 42%! And it is warmer!!

Great Job!

Your professional and informative staff and presentation and the system just seemed to make sense.  Thank you!

To: Chris Schmidt, ISLAND BASEMENT SYSTEMS. After nearly a year of useless frustration, it seemed we were going to be vulnerable--like last January--to flooding in our utility room and crawl space. Broken promises by three different drain specialists had not helped our peace of mind!  Our first glimmer of hope came with the Shell Busey radio show--where Lois heard of Island Basement Systems. With doubts, we contacted their local sales representative, and in one long visit--contracted with them to solve our problems. From December 3--6, 2007; we shared our home with  two of their employees: Jesse Dares, and Joshua Hardy. This letter is for them, and about them. From the first moment of meeting Jesse Dares, Lois and I were impressed by his punctuality, candor,  and knowledge of water drainage issues. By the end of that day, we reached the conclusion--independently--that Jesse was a diligent and thorough worker. The second day, Jesse was joined by Joshua Hardy; and the two of them continued to display these fine qualities. We were to learn that both gentlemen had superb communication skills, patience, and educative talents. What they were doing was NEVER a mystery to us; reassurance was built into their display of hard work, answering our many questions, and good humor even through days lasting up to 12 hours. Lois and I are senior citizens-- with the same fears, misgivings, doubts, and--in our case--a year of dismal nonperformance from the local tradesmen who dealt with Flooded basements. Our doubts gradually vanished, our misgivings were removed; and we came to be vastly impressed with the work ethic, the knowledge, the communication skills, and--most of all--the scientific work behind what they were doing. Bear in mind that their work involved jack-hammering through the cement in our utility room, creating chaos in this area, crowding the rest of our home with  the contents of that room, and making inevitable dust. Our gratitude is hard to put into words: perhaps the most eloquent way we may say this is that both of us came to feel that Jesse and Joshua were totally welcome in our home; used our bathrooms, and were trusted as they invaded our dwelling. Both of us would, without reservation, recommend these two gentlemen for whatever task may be assigned to them; and after two twelve hour days, believe that they are unique in their commitment to serve their clientele well and graciously. It is obvious that the final test of their skills will be learning that our house remains dry during the next flooding spell. At this time, we are pleasantly surprised to find that our house stays warmer and the furnace runs much less--due to what they installed.