Job review from in Victoria, BC V9B 0L2 on 05/18/14

Overall Rating:

4.6  out of 5

In conversation with friends I found they had completed work for people I knew and were well recommended by knowledgeable friends I trust.

Our Overall Service

What I thought was a simple water valve failure and replacement with a minor inconvenience of mopping up the floor turned into a nightmare. Today it feels like a bad dream, thank you Island Basement Solutions. My basement is better than before and I can rest assured it will keep us safe and warm for years to come.

Call Representative

My anxiety of calling a company I knew nothing about was relieved as the prompt response and quote arrangements were quickly and easily made.

Our Office Staff
Always friendly and accommodating on every instance of contact.
Sales Process

Matt provided good contact information and responded quickly to every call and concern. There was a lot of information so written material was good to review and assured me I was on the right path for the repair I wanted.

Our Installation Crew

John was amazing and listened well to my concerns and assured me what the work entailed and met my needs. Together John and Shane did the job quickly and exactly as promised. They were professional, polite and quick. Their work and the manner it was done was perfect.

The Cleanup Process

Like magic.

What made you choose our company:

Island Basement Solutions was willing to go one step further than other companies were able, and at a competitive cost.

our service area

We serve the following areas

Our Locations:

Island Basement Systems
467 John St
Victoria, BC V8T5H1
Our service area