Sump Pump Services
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Servicing Your Sump Pump System

An ugly, clogged sump pump system in Campbell River, British Columbia

Like any other mechanical appliance in your home, your sump pump system should have annual service & maintenance to be sure it is working at peak performance in your home.

Your basement waterproofing system plays an important role in your home by protecting you from groundwater seepage.

Having a specialist stop by to check on your sump pump, basement drainage, and other components of your system, will find any potential problems before they find you!

We service our existing systems in Vancouver Island, British Columbia, including Nanaimo, Victoria, Duncan, Courtenay, Port Alberni, Campbell River, Sidney, Comox, Parksville, Powell River, Salt Spring Island, Qualicum Beach, North Saanich, Saanichton, Nanoose Bay, Brentwood Bay, Ladysmith and nearby.

Servicing Your Basement Waterproofing System

At Island Basement Systems, we recommend annual service and maintenance of your waterproofing system. During your service visit, our technician will perform the following services:

  1. Test & Clean Your Sump Pump System: Your sump pump consists of many moving parts that can wear down or need replacement. Your service technician will begin by checking your sump pump's float switch and intake for any possible problems. After this, the intake valve and impeller will be cleaned and checked to make sure they are functioning properly.

    Once the service technician finds that the pump is working correctly, the sump pump liner will be cleaned of any sediment or silt that may be present. This important step will keep it from building in the future and potentially clogging check valves, etc.
  2. Test & Replace Batteries: The battery in your WaterWatch Sump Pump Alarm should be replaced once a year, and the service technician will take care of this during the visit. Additionally, the battery for your backup sump pump will be tested to make sure it's holding a proper charge.
  3. Service Your Dehumidifier: Our SaniDry dehumidifiers include two filters that will need to be maintained. The pre-filter can be cleaned, while the air filter will be replaced. The SaniDry will also be oiled and parts inside will be inspected.
  4. Check the Discharge Line: We will check the discharge line to ensure that water is freely moving through the discharge line. We also check for the potential for freezing.
  5. Maintain Your Crawl Space Liner: If you've repaired and sealed your crawlspace, we will check the CleanSpace liner and any other components installed in your crawl space.
  6. Check For Problems & Suggest Upgrades: Often, our service technician will see signs of newly emerging problems that may not have existed before and they can suggest and/or implement solutions that will address these issues proactively. We're always expanding our product line to help keep your basement or crawl space dry!
Flood Warning!

If you don't have a battery backup sump pump installed in your home, even a properly functioning sump pump system will fail if there's a power outage or blown fuse.

Your service visit is a great time to have a battery backup added. Ask your technician for details!

A Lifetime Pump Warranty?

Your sump pump runs on mechanical parts and like all mechanical things, it can eventually break down. This is true with even the best pumps on the market.

If a sump pump warranty offers "free replacements", then you need to ask yourself: "When would I ask for my free replacement?"

Unfortunately, the answer to that question is "After your pump has failed and your basement is wet".

A wet basement is far from "free"! The ideal decision is to find the most reliable basement waterproofer in your area -- one who installs a high-quality system and battery backup. The company should provide annual maintenance, helping you to keep the basement dry all the time!

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Serving BC including the Greater Victoria area
Our British Columbia Service Area
Cities in Province of British Columbia
Ahousat
Alert Bay
Bamfield
Black Creek
Blind Channel
Blubber Bay
Bowen Island
Bowser
Brackendale
Brentwood Bay
Britannia Beach
Campbell River
Cassidy
Chemainus
Coal Harbour
Cobble Hill
Comox
Coombs
Courtenay
Cowichan Bay
Crofton
Cumberland
D'arcy
Dawsons Landing
Denman Island
Duncan
Egmont
Errington
Fanny Bay
Furry Creek
Gabriola
Galiano
Garden Bay
Garibaldi Highlands
Gibsons
Gillies Bay
Gold River
Halfmoon Bay
Heriot Bay
Holberg
Honeymoon Bay
Hornby Island
Jordan River
Kildonan
Kingcome Inlet
Koksilah
Kyuquot
Ladysmith
Lake Cowichan
Lantzville
Lasqueti
Lazo
Lions Bay
Lund
Madeira Park
Malahat
Mansons Landing
Mayne
Merville
Mesachie Lake
Mill Bay
Minstrel Island
Mount Currie
Nanaimo
Nanoose Bay
North Saanich
Parksville
Pemberton
Pender Island
Port Alberni
Port Alice
Port Hardy
Port Mcneill
Port Mellon
Port Renfrew
Powell River
Qualicum Beach
Quathiaski Cove
Quatsino
Refuge Cove
Roberts Creek
Royston
Saanichton
Salt Spring Island
Saturna
Sayward
Sechelt
Seton Portage
Shalalth
Shawnigan Lake
Shirley
Sidney
Simoom Sound
Sointula
Sooke
Squamish
Squirrel Cove
Stuart Island
Surge Narrows
Tahsis
Telegraph Cove
Thetis Island
Tofino
Ucluelet
Union Bay
Van Anda
Victoria
Westholme
Whaletown
Whistler
Winter Harbour
Woss
Youbou
Zeballos

Vancouver Island
Saanich
Langford
Metchosin

Please call us at: 1-800-405-1605
Testimonials

"Our first glimmer of hope came with the Shell Busey radio show--where Lois heard of Island Basement Systems."
Testimonial by Lois from Victoria, BC

I would like to take this opportunity to thank you Peter, for your superb knowledge and professionalism
Testimonial by Graeme from Nanaimo, BC